One of the fundamental pillars of a successful bank is its reputation. Simply put, customers do not want to keep their money with a financial institution they do not trust. For banks to retain their existing customers and bring on new clients, they need to build and maintain a trustworthy reputation using their employees, security, and banking supplies.
Traditionally, this type of trust is developed through real-life interactions between bank employees and customers, but the rapid shift to online banking means that banks now need to build these relationships digitally as well. Although newer banks and financial institutions might adapt to the digital space more quickly, they do not have the advantage of an established brand to encourage customers to trust them.
In this article, we’ll go over how banks and financial institutions can build trust with their customers using proven techniques and reliable banking supplies from trusted brands like CONTROLTEK.
Bank Security
The banking world is quickly transitioning to online spaces where customers provide sensitive information, from their names and birthdates to their Social Security Numbers and payment information. With data breaches on the rise, banks face more pressure than ever to protect their customers’ private information from unauthorized access.
However, the digitization of banking does not minimize the importance of physical security, which depends on high-quality supplies for banks to store, manage and secure cash and other bank assets. Trustworthy banking supplies are at the heart of bank security.
CONTROLTEK’s tamper-evident deposit bags, bank bags, coin bags, and other supplies for banks use the latest tamper-evident technology to reduce theft, improve banking efficiency, and streamline cash handling. For example, the TripLOK is the highest-performing cash security bag in the industry, thanks to its patented triple-seal closure with an interior adhesive that leaves no openings when sealed. Other tamper-evident features like a high visibility void message, special thermochromic ink, and security micro-perforation deter theft and help banks identify possible tampering as soon as possible.
Essentials for banks aren’t limited to just security solutions. Coin wrappers, ATM supplies, teller supplies, and other items play a key role in the efficiency of your banking operations. Durable, reliable banking supplies ensure the smooth storage, management, and transportation of banking assets.
Radical Transparency
Without transparency, any attempts to build trust between a bank and its customers will be much less effective. By providing your customers with relevant information about the products and services you provide, you can support them in making smarter financial decisions while also creating trust in your bank.
To create a truly transparent banking experience, banks should disclose what customers need to know right away instead of relying on misleading messaging and marketing tactics to bring in new customers. In addition to protecting your organization from regulatory action, transparency will also show your customers that they can trust their bank.
CONTROLTEK’s Banking Supplies Have You Covered
When it comes to building a reputation for trust and reliability, CONTROLTEK is the ideal choice for banks, credit unions, and other financial institutions.
It’s likely that every dollar in your possession, at some point, has been inside a CONTROLTEK cash security bag. This is because their security packaging has proven itself to be so effective that the nation’s top banks and government entities have been using the tamper evident deposit bags and other products for decades. CONTROLTEK’s line of bank bags can help you reduce internal theft, improve your efficiency, and streamline cash handling.
Trust W.B. Mason and CONTROLTEK to deliver reliable banking supplies to your door.
Written By: W.B. Mason Staff
Sponsored by CONTROLTEK®
